Refund and Returns Policy

At Nigma Streamz IPTV, we strive to deliver the best streaming experience. However, if you encounter any issues with our service, please reach out to

At Nigma Streamz IPTV, we strive to deliver the best streaming experience. However, if you encounter any issues with our service, please reach out to our support team immediately so we can assist you.

Refund Eligibility:

  • Refunds are only applicable within 4 days of receiving your login details.

  • A refund will only be processed if:

    • You experience a genuine issue with the service, and

    • You have contacted us and allowed our support team the opportunity to resolve the issue.

We do not offer refunds for:

  • User error during setup without attempting to seek support

  • Incompatibility with unsupported devices

  • Network or internet issues on the user’s end

To request a refund, please contact our support team through the Contact Us page with your order details and a description of the issue.